Privacy Policy

Last updated: October 24, 2026

1. Data Controller

The controller of personal data processed through playbeyondworld.com is Adriatica Torre Tecnologie S.r.l., located at Via Agostino da Montefeltro, 2, 10134 Torino, Italy. For any privacy questions or requests, email [email protected]. We handle the data of users in line with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and the Data Protection Act 2018.

2. What we collect

We collect and process only the necessary data to ensure the proper functioning, security, and optimization of our website and services:

  • Game/Site Data in your browser: Your progress, coin balance, level, experience, or local settings are kept in your browser’s local storage. They stay on your device and are not sent to us.
  • Messages you send us: If you use the Help form or email us, we receive your name, email address, and whatever you write.
  • Technical & Server Logs: Our hosting and security providers (such as Cloudflare) automatically record server logs such as your IP address, browser type, device information, the page requested, and the timestamp, to keep the site secure and working.
  • Analytics and Tracking Data: We use cookies, pixels, and similar tracking technologies to analyze site traffic, measure advertising performance, and improve user experience.
  • Purchases (if applicable): If you buy a coin pack, our payment provider collects your payment details on its secure page. We receive only a payment reference, the pack bought, the amount, the date, and where the provider shares it, your email address. We never receive your full card number.
  • Your cookie choice: We remember whether you chose "Essential only" or "Accept cookies".

3. Why we use it and our legal bases

  • To run the service and remember your progress: Our legitimate interest in providing the Service you asked for.
  • To process purchases and handle refunds: Performance of our contract with you, and our legal obligation to keep tax and accounting records.
  • To answer your support requests: Our legitimate interest in helping you, or steps you asked us to take.
  • To protect the site from abuse and fix faults using server logs: Our legitimate interest in security and stability.
  • Optional analytics and marketing: If you accept them, your explicit consent, which you can withdraw at any time.

4. Who we share it with

We do not sell personal data. We share it only with service providers who help us run the site, such as our hosting, email, analytics, and payment providers, under contracts that require them to protect it, or with authorities where the law requires. Where data is transferred outside the UK/EEA, we rely on adequacy regulations or appropriate safeguards such as the UK International Data Transfer Addendum and Standard Contractual Clauses.

5. How long we keep it

  • Support messages: Kept for up to 24 months after the conversation ends.
  • Server logs: Kept for up to 90 days.
  • Purchase records: Kept as long as tax and accounting law requires, normally up to 10 years.
  • Game/browser data: Stays in your browser until you clear your cache or local storage.

6. Your rights and Opt-Out Options

You have the right to ask for access to your data, its correction or deletion, restriction of processing, data portability, and to object to processing based on legitimate interests. Where we rely on consent you may withdraw it at any time.

  • Cookie and Tracking Management: You can manage or disable cookies via your browser settings or opt-out of interest-based advertising via the Network Advertising Initiative Opt-Out Page or Digital Advertising Alliance.
  • Contact for requests: To use any of these rights, email [email protected]; we reply within one month.

If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ico.org.uk, 0303 123 1113) or your local data protection authority. We would appreciate the chance to address your concern first.

7. Children's Privacy

We do not knowingly collect personal data from anyone under 18 (or the legal age of majority in your jurisdiction). If we discover that a minor has provided data, we will promptly delete this information.

8. Security

The site is served over HTTPS, and access to support messages and internal tools is restricted to authorized staff. No system is perfectly secure, so please do not send sensitive personal information through casual forms.

9. International Transfers

Your information may be transferred to and processed in servers located outside your country of residence (via global hosting and content delivery networks). We ensure appropriate technical and organizational safeguards are in place.

10. Changes to Privacy Policy

We reserve the right to make changes to this Privacy Policy. Please check back from time to time to review these changes. The date at the top shows the current version. Cookies are described further in our Cookie Policy.

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